Warranty Information

We stand behind the quality of our products. Learn about our comprehensive warranty coverage and how to make a claim.

Warranty Coverage

Brand New Products

1-2 Years

Full manufacturer warranty with international coverage

UK/US Used

6 Months

Comprehensive warranty covering major components

Certified Pre-Owned

3 Months

Quality assurance warranty for tested devices

What's Covered

  • Manufacturing defects and hardware failures
  • Software issues and system malfunctions
  • Battery performance problems
  • Display and screen defects
  • Audio and speaker issues
  • Charging port and connectivity problems

What's Not Covered

  • Physical damage from drops or impacts
  • Water damage or liquid exposure
  • Damage from unauthorized repairs
  • Normal wear and tear
  • Cosmetic damage that doesn't affect functionality
  • Damage from misuse or abuse

How to Make a Warranty Claim

1

Contact Support

Reach out to our warranty team with your issue

2

Provide Details

Share purchase receipt and describe the problem

3

Assessment

Our technicians will evaluate the device

4

Resolution

Repair, replace, or refund based on warranty terms

Need Warranty Support?

Our warranty team is ready to help you with any product issues or claims.

Available Mon-Sat: 9AM-6PM